The way consumers interact and discover new businesses has evolved greatly, but most brands are still relying on their outdated marketing strategies, focusing on blasting email and sms broadcasts and nurturing flows. Ask yourself, how many email newsletters do you genuinely engage with? How many do you even open?
Channels like WhatsApp provide a far superior experience, resulting in notably higher open, read, and conversion rates compared to email and SMS.
Conversational marketing is the best way to engage your potential clients on the channels they prefer and assist them throughout their buying journey and thus increasing revenue and profits for your brand.
With Conversational Marketing You Can:
Chat Instantly
Real-time engagement as if they’re right beside you
Build Strong Relationship
Deepen the connections with every conversation
Personalise Communication
Send the right message, at the right time to the right customer
Boost Your Sales
Turn casual chats into profitable sales effortlessly
Choose Who You Are:
ECOMMERCE BUSINESS
(Fashion, Health, Home Decor, etc)
SERVICE BUSINESS
(Beauty Salons, Gyms, Dentist, etc)
Workflow
1. We Connect Over A Zoom Call
We will start with a kickoff call where we understand your business in depth and look for scope of improvement.
2. We Build WhatsApp Automations For You
We build personalised WhatsApp Automations for your business and implement it for you.
3. You Enjoy The Growth And Results
We will handle all the technical part of WhatsApp Marketing so you are free to do what you do best..
Want to turn WhatsApp into a major revenue generator channel and boost CX? Tell us how we can help you?
Our trusted partners
Frequently Asked Questions
1. How can WhatsApp marketing benefit my business?
WhatsApp Business Platform revolutionises customer interaction by offering direct, real-time communication. From booking appointments to sending personalised recommendations, WhatsApp enhances client engagement, fostering loyalty and retention within your salon, clinic, or fitness center.
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2. What is the difference between WhatsApp Business Platform from and WhatsApp Business App?
The WhatsApp Business App is a great tool for small business owners to interact with their clients as you can show more details, catalogue of products etc. However, there are a few major limitations:
- It’s fully manual (no automations).
- It can’t communicate/integrate with 3rd party systems (e.g. CRM).
- It’s not fully GDPR compliant.
WhatsApp Business Platform however does’t have this limits and is better suited for companies that are looking to introduce automation and optimisation in their business processes in a scalable and compliant way.
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3. Do I require a new number to utilise the WhatsApp Business Platform?
In order to successfully register a phone number, the following conditions have to be met:
- You must own the registered number for your business.
- You need to have a country and area code (e.g., landline and cell numbers).
- You must be able to receive voice calls or SMS messages.
- Your business number can’t be previously used with WhatsApp (app, Business App or Business Platform)
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4. What is the expected setup time for WhatsApp Automations?
The setup duration for WhatsApp automations varies based on factors such as workflow complexity, system integration, and customisation requirements. Our experts ensure swift setup and customisation, typically completing the process within 1-3 weeks.
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5. Can WhatsApp integrate with my existing systems (e.g. CRM)?
Yes, WhatsApp can seamlessly integrate with your systems via APIs (if your systems allows it).
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6. How long will I have to wait before seeing tangible results?
It can vary depending on several factors, including industry, use case but even more importantly, the marketing effort and willingness of each client to either dedicate internal resources or hire an expert (us 😉)
Most of our clients measure an improvement in revenue, conversions, CSAT and or operational saving within several weeks post go-live.
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7. How can I gather opt-ins from customers effectively?
Opt-in collection from customers can be facilitated through various channels, such as your website, social media platforms, offline QR codes etc. We will help you create a detailed opt-in strategy during the implementation phase.
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Will I need additional staff to manage the WhatsApp communication?
It depends on the level of automation built and the overall volume of incoming requests, but most of our clients eventually decide to include managing WhatsApp as part of the day to day job for marketing/support/sales teams.
We offer managed services to handle messaging, automation, and customer support, allowing you to focus on core business functions until you reach the scale where it makes sense to invest into training and dedicating an internal resource.
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9. How can I reach out for further inquiries?
Feel free to contact us through our website’s contact form or directly via WhatsApp. Our team of experts stands ready to assist you comprehensively.
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